Terms of use

• You must be 16 or older
• Cancel any time, keep access to period end
• Creators own their shows
• 30 days' notice before price changes

Agreeing to these terms

By using Hearstory you agree to these terms. If you are using it on behalf of an organisation, you confirm you have the authority to accept them for that organisation.

Your account

You are responsible for keeping your email account secure, since that is how you sign in. Let us know straight away if you think someone else has accessed your account.

You need to be at least 16 years old to create an account.

Memberships and billing

Paid memberships renew automatically until you cancel. You can cancel any time from your account and keep access until the end of the period you have paid for.

If we change our prices, we will tell you at least 30 days before your next renewal.

Episodes and stories

Creators own the shows and writing they publish here. Your membership gives you a personal, non-transferable right to listen and read for your own enjoyment.

Please do not re-upload, resell or redistribute episodes without the creator's permission.

Hosting a show

If you publish on Hearstory, you keep ownership of your work and give us permission to host, stream and promote it on the platform. You can remove your work at any time.

You confirm you have the rights to everything in your episodes, including music, clips and guest contributions.

Being a good neighbour

Do not use Hearstory to harass people, share unlawful material, impersonate others or interfere with the service. We may remove content or close accounts that break these rules.

Our responsibilities

We work hard to keep Hearstory running smoothly, but we provide it as it is and cannot promise it will always be available or error-free. To the extent the law allows, our liability is limited to the amount you paid us in the previous twelve months.

Closing an account

You can close your account whenever you like. We may suspend or close accounts that seriously or repeatedly break these terms, and we will explain why when we can.

Changes and governing law

We may update these terms from time to time and will let you know by email before major changes take effect. These terms are governed by the laws of the place where Hearstory is registered.